I've been having issues with my Roborock Q7 Max robot vacuum for a few days now. It hasn’t been able to find its charging dock, and when I try to vacuum the living room, it goes off to another area and doesn’t clean properly. Just now, I tried to use it again, and the same problem occurred. When I opened the app, I noticed it had logged me out. When I tried to log back in with my number, it displayed a "deleting" message and wouldn’t let me log in. I purchased this from Trendyol, and I’m unsure what to do next. Can you help?
When I tried logging into the Roborock app today from my Android device for my Roborock Q7 Max robot vacuum, I received the following error message: “A security risk has been detected in the current environment. Please log out.” I tried deleting and reinstalling the app as well as restarting my de...
My Roborock S8 MaxV Ultra robot vacuum suddenly stopped working one day ago without showing any warning or error. The charging station light is on, but the device itself shows no lights or signs of activity—no matter which button I press, there’s no response at all. I tried changing the power outle...
I’ve been experiencing a frustrating issue with my Roborock Q8 Max Pro (Model: Vacuum SS09, Serial No: RCCVBY51300109, Firmware Version: 03.09.15). Th...
I set up my Roborock S7 for the very first time today. The device was fully charged, all the connections were in place, and I followed the setup steps...
The Roborock Q7 Max robot I just bought quit functioning after only two days. It took the service facility 20 days to fix it, which added insult to injury. The robot was returned to me, but it still wasn't doing its primary cleaning job. The seller and Roborock both said they wouldn't take the defec...
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