About a month ago, I lost access to my Roblox account because of the 2-step verification process. The problem is, I no longer remember which email address is linked to the account. I’ve tried every possible recovery method—resetting the password and verifying ownership—both on my computer and phone, but I’m always stuck at the 2FA screen.
I reached out to Roblox Customer Support and provided every detail they requested to prove my account ownership: the date of my first Robux purchase, how much Robux I’ve bought, and other identifying info. My username is Ninjaequest, and the last transaction was for 1,000 Robux. Despite all this, their response tells me to verify through an email I no longer have access to, which defeats the purpose.
I’m requesting that Roblox either remove the two-step verification from my account or allow me to update the email address so I can regain access. I’m more than willing to provide all relevant payment proofs and account history. Please help me resolve this promptly.
I am absolutely furious with Roblox! I can't log into my old account, even though I remember my username and password. The problem is with the two-step verification system. I never set up an email or phone verification for this account, so I'm completely locked out and can't proceed past that step. ...
I can no longer access my long-time personal Roblox account because of two-factor authentication (2FA). My account username is “wreacherp,” and I still have access to both the email address and the phone number I used when creating the account. I also have the purchase receipts for my past transacti...
About 2–3 weeks ago, during an action I was performing on my Roblox account, I accidentally enabled two-step verification, and I haven’t been able to log into my account since then. The email on my phone belongs to me, and I was also logging into my account through my laptop, so the account is clear...
I am experiencing serious login issues with my Roblox account after my computer was automatically reset. Before the reset, I had set up two-step verification and backup codes to secure my account. Unfortunately, during the reset process, my email account was deleted, and I lost access to the backup ...
I have been experiencing a serious issue with two-step verification on my Roblox account for about a year. The verification codes are being sent to my deleted email address (k********@gmail.com)**, which I no longer have access to. As a result, I am completely locked out of my account and cannot log...
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