I was asked to complete identity verification on my Roblox account in order to develop and publish our game. However, despite trying multiple times from both my computer and my phone, the system does not accept my ID, and because of this, we are unable to publish our game.
My account contains significant progress and content that I have worked hard on, so I am worried about losing the account or being unable to fully use it due to this restriction. I also contacted Roblox Support through the support form, but so far I have not received any response, and it feels like the issue is not being addressed.
I request that my identity verification be reviewed as soon as possible, that this unfair restriction on my account be removed, and that my account be restored to normal so we can publish our game without any issues.
I haven’t been able to log into my Roblox account for three days because of two-step verification. Even though I enter my username and password correctly, it still asks me for a verification code — but since my account isn’t logged in on any other device, I can’t receive that code. Although I still ...
I would like to share the access issue I’m experiencing with my long-time Roblox account. I used this account on an Android device, and I had been using it since 2020. Some time ago, I gave the account to a friend. Later, the password was changed, and when I tried to log back in, it asked me to veri...
I’ve been unable to access Roblox Studio since last night due to an issue with two-step verification. I use the Authenticator app linked to Roblox’s settings, which generates a new code every 30 seconds. However, when I enter the correct code—it’s constantly rejected as “incorrect.” I thought the i...
I've spent years playing and investing time in Roblox, but now I can't access my game. It’s asking for a verification code through an identity authentication app, and I don’t know what happened. I had activated VC in the game, and I’m unsure if that’s related, but there must be a solution. I’ve trie...
I’ve been trying to create a Roblox account for days now, but I keep running into errors every single time. I enter my birthdate, username, and password following all the stated rules, yet the registration never completes. It’s extremely frustrating to follow the guidelines and still be blocked from...
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