I can't verify my Roblox account! What am I doing wrong?

I haven’t been able to access my Roblox account for about 35 days. I play on a computer and was using two-step verification to protect my account. However, since I changed my phone, I can no longer receive verification codes, and I get a two-step authentication error every time I try to log in. The ...

About 2–3 weeks ago, during an action I was performing on my Roblox account, I accidentally enabled two-step verification, and I haven’t been able to log into my account since then. The email on my phone belongs to me, and I was also logging into my account through my laptop, so the account is clear...

I haven’t been able to log into my Roblox account for three days because of two-step verification. Even though I enter my username and password correctly, it still asks me for a verification code — but since my account isn’t logged in on any other device, I can’t receive that code. Although I still ...

While playing Roblox on my tablet, I was suddenly kicked out of the game and logged out of my account. My account username is “Emir251693,” and I have not been able to log back into this account for about 2–3 days. When I try to recover my account using the “Forgot Password” option, I do not receiv...

I would like to share the access issue I’m experiencing with my long-time Roblox account. I used this account on an Android device, and I had been using it since 2020. Some time ago, I gave the account to a friend. Later, the password was changed, and when I tried to log back in, it asked me to veri...

Since November 9, 2025, I’ve been trying to log into my Roblox account, but the two-step verification code has not been arriving in my email inbox under any circumstances. My username is “46bebek.” I’ve already checked my spam and junk folders, tried using different devices and browsers, but the pro...

Between September 10, 2024, and March 4, 2025, I did not log in to my Roblox account. When I tried to log in again on March 4, 2025, I found that my password had been removed for security reasons, and I could no longer access my account. When I attempted to reset my password, I received a message st...

I have been experiencing a serious issue with two-step verification on my Roblox account for about a year. The verification codes are being sent to my deleted email address (k********@gmail.com)**, which I no longer have access to. As a result, I am completely locked out of my account and cannot log...

When I try to log in to my newly created Roblox account with the username “c**ss”, I’m prompted with a two-step verification screen. After creating the account, I logged out once, and when I tried to log back in — even though I entered my username and password correctly — the two-step verification p...

I haven’t been able to access my Roblox account (username: t* ) for about four weeks. Since I forgot my password, I used the “Forgot Password” option and entered the verification code sent via SMS correctly, but the system keeps showing an error, and I can’t log in. My account includes important fri...

I have been unable to access my Roblox account “X3EREN3X” for about 3 years. Every time I try to log in, I only receive an error message saying “Login failed”. This issue persists both on my computer and mobile device. I have contacted Roblox support multiple times to recover my account, but I haven...

Due to a two-step verification issue on my Roblox account, I have been unable to access my account for about a week. My username is “Evrano41.” I’ve made a significant number of Robux purchases, so regaining access to my account is very important to me. I have already tried the email verification p...

My Roblox account (username: huseyin4235) has been experiencing an issue with the Voice Chat feature. I met all the requirements and successfully completed the identity verification process. At first, Voice Chat was enabled, but shortly after, it was disabled again, and I have not been able to react...

Since August 4, 2025, I’ve been completely locked out of my Roblox account (username: berenks) because the two-factor authentication code (2FA) is not being delivered to my email address (v********@gmail.com**). Each time I try to log in, I get stuck on the 2FA prompt, but no verification code ever ...

About a month ago, I lost access to my Roblox account because of the 2-step verification process. The problem is, I no longer remember which email address is linked to the account. I’ve tried every possible recovery method—resetting the password and verifying ownership—both on my computer and phone,...

I’ve been a loyal and active Roblox user for 8 years without any major issues—until now. Around two months ago, I created a new account named “Milly _ezz” (displayed as Nyxora), and for the past month, I’ve been locked out of it due to a persistent and unresolved two-step verification problem on my ...

I am experiencing serious login issues with my Roblox account after my computer was automatically reset. Before the reset, I had set up two-step verification and backup codes to secure my account. Unfortunately, during the reset process, my email account was deleted, and I lost access to the backup ...

I am absolutely furious with Roblox! I can't log into my old account, even though I remember my username and password. The problem is with the two-step verification system. I never set up an email or phone verification for this account, so I'm completely locked out and can't proceed past that step. ...

I’ve been trying to create a Roblox account for days now, but I keep running into errors every single time. I enter my birthdate, username, and password following all the stated rules, yet the registration never completes. It’s extremely frustrating to follow the guidelines and still be blocked from...

I’ve been unable to access Roblox Studio since last night due to an issue with two-step verification. I use the Authenticator app linked to Roblox’s settings, which generates a new code every 30 seconds. However, when I enter the correct code—it’s constantly rejected as “incorrect.” I thought the i...

I’m unable to access my ROBLOX account despite entering my username and password correctly. The system prompts me to reset my password for security reasons, but this requires an email or phone number linked to the account. Since no email or phone number was registered, I contacted customer support f...

I am unable to log into my Roblox account because it’s asking for a 9-digit two-step verification backup code. I don’t have this code, nor do I recall ever being provided with one. This issue has completely locked me out of my account, where I’ve spent significant time and effort playing games. It’...

I've spent years playing and investing time in Roblox, but now I can't access my game. It’s asking for a verification code through an identity authentication app, and I don’t know what happened. I had activated VC in the game, and I’m unsure if that’s related, but there must be a solution. I’ve trie...

Something went wrong with a website last month and my Roblox account was taken. Someone changed both my email address and phone number, and now I can't get into my account at all. I've had this email address linked to this account for four years, and it's annoying to lose access to something I worke...

Every time I try to log into my Roblox account (roblox_**re62626), I keep getting a code that I can’t figure out. I’ve had enough of this issue, and it’s incredibly frustrating. I just want a different code or for this problem to be fixed so I can access my account again. I’m beyond irritated at thi...