I purchased the Remington IPL 6750 laser device in late 2015 or early 2016, sold with the claim of “unlimited bulb life.” However, I later discovered that the bulb has a 300,000-shot limit, which is now exhausted. The device was marketed as unlimited, and I expect Remington to honor this by replacing or repairing the bulb.
Due to pregnancy and breastfeeding, I could not use the device for extended periods. Now, despite limited use, the orange light indicates the bulb is finished. This is not my fault—it was sold as a product with unlimited shots, which clearly isn’t the case. I request immediate resolution and a replacement for the bulb to restore the device’s usability.
I sent my Remington IPL6750 IPL device for warranty service, and I was informed that a replacement was approved since it could not be repaired. Initially, I was offered hair care products far below the value of my device, which I declined. I requested a replacement with another IPL device, but I was...
I purchased the Nivea Luminous Anti-Spot Serum about 3–4 months ago from the Gratis store in Şirinevler, Istanbul, during a promotional sale for around ₺300–₺350. I’ve used the product 5–6 times in total. At first, the pump mechanism worked fine, but after a few uses, the serum stopped dispensing in...
On January 2, 2024, I purchased the Philips Lumea SC1997/00 Advanced Corded IPL Laser Hair Removal device. I used the product without any issues three times. However, on the fourth use, the device stopped shooting after a few shots. Subsequently, when I tried to use it again, sometimes it worked per...
I purchased the Philips Lumea Prestige BRı950 device, and it has left my leg in this state. To make matters worse, all I received from customer service was a brief "we are monitoring the situation, don't worry" message. They didn't even bother to call me. When I reached out to them, they casually ex...
I bought a Kiwi KEp-6834 laser device that can handle a whopping 999,900 shots. Following the initial trial, the system unexpectedly shut down and the number of shots decreased to 776,848. I'm unsure of the proper procedure for filing a complaint about this issue. We've invested a significant amount...
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