On 12-05-2025, I purchased a Xiaomi Redmi Buds 6 Play headset through Hepsiburada, and as of 08-09-2025, I have been experiencing a connection problem. I only use the product with my phone, and the right earbud (R) does not work at all. The issue is persistent and has not been resolved on any device or at any time. The invoice number of the product is CSI2025001273717, and I paid a total of ₺517 at the time of purchase. The warranty is still valid; however, I have not yet initiated a warranty claim or contacted customer service. Since the product is only 4 months old, I request either a replacement or a resolution of the problem.
I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the...
I bought the Xiaomi Redmi Buds 3 Lite in-ear headphones on August 14, 2023, but they broke down after only 6-7 weeks. The Bluetooth connection was con...
In September 2023, I ordered the Xiaomi Mi Robot Vacuum Mop Essential 2 in 1 from Hepsiburada under order number 680413567. The device no longer charges after a month of use due to a problem with the ball bracket. I sent Hepsiburada a video explaining the issue. Despite the valid warranty, I was inf...
I purchased Redmi Buds 3 Lite earphones from the Bilişim MR Hunter store on Hepsiburada in May 2023. Surprisingly, the earphones experienced a malfunction without any exposure to dust or water. Even after returning the items for a refund, the company has failed to provide any communication or respon...
I purchased a Redmi Watch 5 Active Matte Silver (Serial No: 57766/B6AFMN5N229020) on May 11, 2025, under the warranty of Xiaomi Turkey Teknoloji (Tax No: 8440992279). In less than a month of normal daily use, the strap connection point detached, despite the watch showing no signs of damage, impact, ...
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