I'm sorry I chose Pronet; may God curse them. They came to my shop and incorrectly installed the system. They told me to wait for a service person, but they kept me waiting while the alarm continued to beep loudly, disturbing my customers. I told them to cancel, but they just smiled and insisted on keeping it. Now I'm telling them to cancel it and take their device back, but they say it's been over 15 days and there's nothing they can do. They gave me a 444 number to call to cancel, which I did, but they said it was too late. They charge me 900 TL per month, which is completely unnecessary. I don't recommend it, and I'll never forgive Bus**, the cursed woman who works at the Izmit branch. Their devices never worked properly, and now I'm stuck with them despite the fact that they're broken, and they refuse to come fix them or cancel the service. Shame on you pronet.
I am furious that Pronet Security did mass billing without my permission and sent me invoices without my permission. When I told them about this, they insisted on sending me a refund invoice, saying that there was no other way to solve the problem. So, they changed the entries in my agreement with t...
I was tricked into signing a contract on September 29, 2022, that contained many unfulfilled promises. Pronet Alarm enticed me with promises of free services, but when I looked into it, I found that every part of the alarm system cost money. Even worse, I was threatened with a hefty 5,500 TL cancell...
I had a home alarm system installed by Pronet. However, even though I clearly stated that I wanted to cancel my subscription, the monthly fee is still being charged. From the very beginning, the sales representative provided false and misleading information, and the subscription was opened without p...
I received alarm system and 2-camera system support from Pronet in February. In addition, they connected me to Pronet Plus for a free trial for 1 month, even though I did not want it. The sales representative said I would follow up and cancel it after 1 month and did not cancel it. They billed me ex...
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