Beware of Pronet's Deceptive Sales Tactics and Exorbitant Fees

May 8, 2023 6:01 PM76

I received alarm system and 2-camera system support from Pronet in February. In addition, they connected me to Pronet Plus for a free trial for 1 month, even though I did not want it. The sales representative said I would follow up and cancel it after 1 month and did not cancel it. They billed me extra and when they came to dismantle Pronet Plus, they dismantled and took my cameras and camera detectors. It turned out that my sales representative added the cameras to Plus. Now I have a siren and a pır and an invoice for 888₺. The lies the sales representative told to make the sale; 1. They refund the entrance fee when you write to complaint vara abi 2. Don't look at the Tefe CPI rate, you will notice 20-30₺ difference in the increase that comes every 6 months 3. Try Plus, I will dismantle it, just use it for free for 1 month 4. Cameras are not included in Plus, don't worry, when we get Plus, your system will remain the same, you will not be able to use the application. 5. You will use the first month for free abi 6. The contract is 24 months abi (36 months came out) Now when I want to cancel Pronet, they wanted 6000₺ in the first month and now they want 13000₺ when I ask them, this is the money they want as a result of 2 months of use, and customer representatives are constantly calling and talking in good faith and trying to stall and discourage.

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