Pronet Security is a complete scam! Their salespeople are out there in the field, tricking people into subscribing and earning their measly commission. I have been dealing with them for two years now and they have been a nightmare to work with. Their billing is completely arbitrary and they have been charging us 1,036 TL for no reason, they can't even justify why! Even if they do, it's meaningless, does nothing to convince me that their business is honest and real. I have been trying to cancel for a month now, but they are giving me the run around, what is it that's so hard. Just scroll down the page, you'll see many complaints about the same issue. Stay away from Pronet Security at all costs!
I had a home alarm system installed by Pronet. However, even though I clearly stated that I wanted to cancel my subscription, the monthly fee is still being charged. From the very beginning, the sales representative provided false and misleading information, and the subscription was opened without p...
Pronet billed three times the agreed price! In the last week of October, Pronet's field sales manager, Mr. Tolga, and their Manager, Mr. Sefa, inflated the invoice price threefold compared to the promised amount. Despite being a major company, they failed to honor their word. Furthermore, when I req...
I am furious that Pronet Security did mass billing without my permission and sent me invoices without my permission. When I told them about this, they insisted on sending me a refund invoice, saying that there was no other way to solve the problem. So, they changed the entries in my agreement with t...
Pronet has been a big disappointment. They made all sorts of promises and used every tactic to get us to sign the contract. But once it was signed, it became nearly impossible to reach anyone to address our concerns. We were told it was a 1-year contract, but after signing, we discovered it was actu...
I was tricked into signing a contract on September 29, 2022, that contained many unfulfilled promises. Pronet Alarm enticed me with promises of free services, but when I looked into it, I found that every part of the alarm system cost money. Even worse, I was threatened with a hefty 5,500 TL cancell...
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