I had to spend a night at the La Quinta Inn & Suites by Wyndham three days ago. I came across some reviews on Priceline and decided to book this hotel due to its affordable price. Upon my arrival at the hotel at 10:00 PM and stepping into the room, I was appalled by the uncleanliness and lack of ventilation. The odor in the room was unpleasant, and the sheets were discolored. I headed to the reception and described the situation, requesting a room change. They informed me that this was not feasible due to my booking being made through Priceline. I contacted customer service and described my request, mentioning that I wouldn't be staying in this room. I asked for a refund as the room didn't match the pictures on the website and was quite dirty. Unfortunately, they declined to provide me with a refund. I highly recommend avoiding this hotel.
Quite terrible Priceline experience. We reserved what we believed to be a fantastic discount, only to discover later that the reservation did not really include checked luggage or seats—none of which was specified upon booking. When we contacted Priceline customer support to ask questions, they were...
DO NOT USE PRICELINE! I booked a hotel through Priceline for a trip to visit family in Michigan. After driving from Florida, we realized the hotel was in the wrong city, almost two hours away. Exhausted, I tried to cancel the booking online but couldn't. I called the hotel over 15 times with no answ...
I booked a family vacation through Priceline, expecting the advertised amenities to be accurate. However, upon arrival, we were disappointed to find that key children's facilities, including the pool, were either under construction or closed. The hotel claimed the changes were recent, but this hardl...
My wife and I were excitedly discussing our upcoming trip to Paris. We made our flight reservations with Priceline a couple of months ahead of time and settled the payment in full. Regrettably, just six days prior to our flight, my wife had a fall and sustained an injury to her foot. We had to chang...
On March 5th, I made a flight reservation with Priceline for a business trip with Delta Airlines. Because of an unexpected meeting cancellation, I had no choice but to cancel my flight. The airline representative confirmed that the refund has been issued to Priceline and they are now responsible for...
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