On the evening of December 14, 2025, I placed an order through Yemeksepeti from the Popeyes square mall location for a Popeyes XL sandwich meal. In the order notes, I clearly stated that I am allergic to mayonnaise and specifically asked for the sandwich without mayonnaise. Despite this, the burger ...
On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My order was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u...
On November 2, 2025, I placed an order from Popeyes and all the ingredients I specifically asked to be removed from my burger were still included. In addition, the nuggets were missing, and the fries were ice-cold. Despite clearly noting these details in my order, they were ignored. I frequently exp...
On October 20, 2025, around 5:15 p.m., the chicken in the meal I bought from a Popeyes branch had a bad smell, and all the Coca-Cola drinks served with it were spoiled. When I informed the staff about the issue, they replaced my drink with another one and said there was a problem that day. However, ...
On October 16, 2025, at 14:20, I placed order number 739900967 from the Popeyes. Even after two hours, my order was not delivered. Without any notification, my order was canceled on their own initiative. I was left in a difficult situation because the order I paid for was canceled without informing ...
On October 4, 2025, I placed order #10565919186 through Trendyol Yemek from the Popeyes Samsun Kale branch. Although my order included the “Müthiş 4’lü” menu and a kids’ meal, I only received one hamburger, one fries, and a toy. I immediately contacted Trendyol Yemek regarding the missing items and ...
At 11:55 AM, I placed a ₺461 order at the Popeyes Maltepe store through Yemeksepeti. This order, which I planned for lunch, is still showing as “preparing” even though it was supposedly collected an hour ago, and I have not received any notification about it. When I try to cancel the order, the syst...
I placed my order at 21:49. It's now 23:50, and I'm writing this complaint about my Popeyes order through Yemeksepeti. It’s been 2 hours—no food, no refund, and no one responsible to talk to. There’s no one to contact, no money, no food. My order was incomplete, incorrect, and they sent a 3-liter bo...
I placed an order with Popeyes, but the food arrived cold and undercooked. When I contacted them, they promised to issue a refund but treated me disrespectfully during the process. Even worse, Yemek Sepeti, the platform I used to place the order, did nothing to address the issue. It has been severa...
On October 19, 2024, I placed an order through Getir from Popeyes for 4 Maxi XL meals, 12 onion rings, and 2 one-liter beverages. However, my order was a complete disappointment. Only 1 Maxi XL burger arrived, and it was half-sized. The other burgers appeared spoiled and were tiny, nowhere near the ...
On Tuesday, October 8, I placed an order at Popeyes, but the POS machine malfunctioned during payment. I waited at the register for about 10 minutes, but I was running out of time as my break was ending. To make matters worse, my Multinet account was charged, and the blonde cashier assured me that t...
I can overlook the fact that my order arrived cold after 2 hours, but everything I received was wrong. There were no sauces, the packaging was terrible, and none of the extras I paid for were included. I requested a refund and even offered to return the food, but no one came to collect it. This expe...
We ordered chicken from the Popeyes Balatçık branch, and it turned out to be spoiled. We noticed the bad smell and taste after taking a bite. There was a child at home who swallowed the first bite before we realized, and my friend T**** also swallowed his first bite. My other friend and I vomited du...
The meal I ordered from your Popeyes restaurant in Antalya Fabrikalar Mahallesi was extremely disappointing. Several items were missing from my order and the food that arrived was burnt and lacked flavour, making it inedible and highly disappointing. Coming across such subpar service was a significa...
Attached is my order I placed on Trendyol. The order is beyond bad. I am 100% sure that if I put these chickens in front of the employees, they would not put them in their mouths. I am a victim. The chickens that came are now finished, chickens that are no longer edible. These chickens came in a rea...
Hello, I want to warn you not to eat at the Popeyes fast-food branch on Mesrutiyet Street! I have ordered from them three times. Does it happen often that my order is always messed up, missing items, and served cold? They didn't deliver one of my items, and when I told Trendyol about it, they refuse...
They ran out of bread, so I had to cancel my order from Popeyes. I learned about it from the delivery driver, not from the company. Popeyes did not even bother to call or let me know about this problem, which is a shame. It took them one business day to tell me my money would be back after I called ...
My 13-year-old son ordered the Maki XL Menu from Popeyes in Panora Mall, Ankara, with order number 3032 and a price of 125TL on July 22, 2023. The staff told him they didn't have change for orders over 200TL, but they could make the fries and drink bigger to bring the total to 200TL. When I checked ...
I decided to use the Yemeksepeti app to place an order from Popeyes. Even though the app says my order was delivered 5 hours ago, I still haven't gotten anything. I was angry, so I checked the app again, but it still said 'delivered.' I called customer service hoping to get an answer that made sense...
On the evening of July 14, 2023, I used the Getir Food platform to order 278 TL worth of food from Popeyes. But my order was incomplete and wrong when it came. To make things even worse, I was charged extra for substitutions that didn't meet my needs. Specifically, I had requested a bucket of large-...
Today (July 14th) at 17:24, I ordered Popeyes through the Trendyol food app. My order was an opportunity pop chicken menu for 2 people. While my order was supposed to be delivered within 25-35 minutes, it was delivered at 18:27. I specifically stated in the notes that it should be complete, but what...
I ordered from Popeyes and paid 200 TL for my first order, but there was no discount applied. So I canceled it and placed another order for 150 TL which was supposed to take 50-60 minutes. When it got to 110 minutes, I contacted support, who said it was on its way. After 195 minutes, I contacted the...
On March 19, 2023, at 9:22 PM, I placed an order through the Popeyes Acbadem branch's mobile app. Three items were ordered (a Popeyes XL sandwich, three Dipn Chicken, and a large Ayran), but they were not delivered. I talked with a customer rep until after midnight. They kept saying they were record...
The last time I ordered from Popeyes, I made the mistake of using their app. My order arrived with one item missing - the drink! So, naturally, I called up customer service to complain and rectify the situation. But unfortunately, this was a wild goose chase! No matter how many times I called them t...