1
Nurcan is completely dissatisfied with the result

Popeyes Gave Me Stale and Poor Quality Food in My Takeaway Order

Popeyes Gave Me Stale and Poor Quality Food in My Takeaway Order
Popeyes Gave Me Stale and Poor Quality Food in My Takeaway Order
Popeyes Gave Me Stale and Poor Quality Food in My Takeaway Order
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Nurcan
September 17, 2025 12:16 am
39

When I got home and opened the order I had picked up from Popeyes, I was deeply disappointed. The quality of the food was extremely poor; stale and tiny portions had simply been reheated and packed. The sizes were so small they wouldn’t even suit a kids’ menu. The chicken and fries smelled bad, and the oil tasted rancid, which made me nauseous after trying them. The burger was far from fresh and had an unpleasant odor. It is unacceptable to serve products like this to customers. I had faced similar issues at Popeyes before, but this experience was far worse. I cannot accept such disregard for customer health and care. I will also share this situation on social media to raise awareness.

September 17, 2025 4:37 pm (16 hours after complaint)

Hello, The necessary information has been provided to our guest regarding the complaint after a discussion. For your information. Best regards, Popeyes Customer Service

Nurcan
Nurcan
September 17, 2025 6:08 pm

You did not provide any information! You just took the information! You did not offer any compensation! Let alone compensation, you didn't even apologize! Is this your solution? As I said, you don't even treat people as well as animals! Seeing your branches abroad, especially in America, was enough for me to understand the difference!

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