1

Frustration with Popeyes Orders via Yemek Sepeti

Frustration with Popeyes Orders via Yemek Sepeti
Frustration with Popeyes Orders via Yemek Sepeti
Cihangir
September 6, 2023 9:59 PM104

Hello, when we order from the Yemek Sepeti app, specifically from Popeyes, we always encounter issues, problems, and subpar products. We've never received a properly prepared, well-made product that meets our expectations. They often forget the special requests, send the opposite of what we ordered, or even forget the sauces. This is a highly ineffective sales strategy. If they can't manage to deliver orders correctly through the app, please don't send them at all. We don't want this kind of service. Unfortunately, it seems they don't care. People don't have to endure your low-quality and careless meals. One day, we, the customers who boost your sales, can make you disappear from the market by turning our backs on you. Please either do this job properly or don't do it at all. Tonight, I'm sharing my recent experience: We ordered the Legendary Four package for 220 TL through the Yemek Sepeti app. Here's what went wrong: We requested regular fries, but they likely couldn't be bothered, so they sent cage fries. We asked for tomatoes, but they sent them all pickled. The bread was stale, so they heated it in the oven, resulting in overcooked, burnt bread. Because they heated the bread with mayo, pickles, and lettuce inside, everything got cooked, creating a mess inside the bread. (I'm attaching photos to illustrate this.) Why force us to clean up the food you bring us? If I have to clean the burgers you deliver, I'd rather make them at home. Thank you, Regards, Cihangir

September 7, 2023 4:18 PM (18 hours after complaint)

Dear Sir/Madam, Regarding the complaint, our customer could not be reached through the phone numbers provided on the site. Once we reach our customer, the necessary information will be provided, and the relevant update will be made on the site. We present this information for your attention. Best regards, Popeyes Customer Service

Cihangir
Cihangir
September 7, 2023 4:21 PM

Thank you, I couldn't answer because I wasn't available at that moment. I look forward to your call again. Best regards, Cihangir

Comments

Similar Complaints

1

Popeyes Sends People Chickenburgers With No Chicken

Kenan
February 17, 2024 10:33 PM119

I placed an order for a family pack from the Popeyes brand through the Tıkla Gelsin app around 8:15 PM on February 17th....

Popeyes Sends People Chickenburgers With No Chicken
1

Popeyes Delivered My Order Cold, Incomplete and Late

Can
September 6, 2025 8:55 PM47

On 06/09/2025, we placed an order from the Popeyes Atlantis branch through Yemek Sepeti. Although we ordered at 18:26, b...