PlayStation 5 Dead After Few Uses! Broken Warranty Nightmare & Outrageous Repair Costs!

69

In March 2023, I purchased a PlayStation 5 from Germany. After just a few uses, it suddenly shut down one evening and has not powered on since. The warranty is still valid, but Sony Europe has informed us that products purchased there do not have warranty coverage here. With some hesitation, we ended up paying nearly the same amount as a PlayStation to have it sent to an authorized service center. Now they're claiming it cannot be fixed. We're feeling very frustrated.

Comments

Similar Complaints

Complaint Regarding Sony PlayStation 5 Guarantee Issue in Turkey

58

I am reaching out to you for assistance and clarification regarding a warranty issue with my PlayStation 5 console, purc...

Complaint Regarding PlayStation 5 Guarantee Issue in Turkey

103

Complaint Regarding PlayStation 5 Guarantee Issue in Turkey  I am reaching out to you for assistance and clarification r...

Sony PlayStation 5 Controller Button Stuck

17

I bought a Sony PlayStation 5 from the Czech Republic 4 months ago, with a 1-year Eurasia warranty. The button on the co...

Sony PlayStation 5 Controller Button Stuck

PlayStation 5 DualSense Controller Stuck in Repair for Over 46 Days

40

I submitted my Sony Eurasia warranty-covered PlayStation 5 DualSense controller for repair due to an analog drift issue ...