PlayStation 5 Dead After Few Uses! Broken Warranty Nightmare & Outrageous Repair Costs!

İlkyaz
PlayStation
February 20, 2024 11:02 AM69

In March 2023, I purchased a PlayStation 5 from Germany. After just a few uses, it suddenly shut down one evening and has not powered on since. The warranty is still valid, but Sony Europe has informed us that products purchased there do not have warranty coverage here. With some hesitation, we ended up paying nearly the same amount as a PlayStation to have it sent to an authorized service center. Now they're claiming it cannot be fixed. We're feeling very frustrated.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

There were unauthorized charges on my Play Station account, how can I report this?

19 Complaint

I received an email indicating that someone from abroad hacked my PlayStation account, and they implemented second-stage security. How can I get it back?

21 Complaint

Similar Complaints

1

Complaint Regarding PlayStation 5 Guarantee Issue in Turkey

Tuba
PlayStation
January 8, 2024 5:13 PM103

Complaint Regarding PlayStation 5 Guarantee Issue in Turkey  I am reaching out to you for assistance and clarification r...

1

Sony PlayStation 5 Controller Button Stuck

Hasan
Sony
June 21, 2024 2:04 PM17

I bought a Sony PlayStation 5 from the Czech Republic 4 months ago, with a 1-year Eurasia warranty. The button on the co...

Sony PlayStation 5 Controller Button Stuck