The tyre I bought for my motorcycle, the Pirelli brand, ended up being defective. After giving it a try, I realised that the tyre was deteriorating. I ordered another one of the same brand and model, paid for it, and this time, the new tyre didn't fall apart. I'd like to either get a replacement for the defective tyre or receive a refund.
Dear Valued Customer, First of all, thank you for your feedback. Your complaint has been received and forwarded to the relevant department. You will be contacted as soon as possible regarding the matter. Thank you for your interest in our brand. We wish you safe driving. Best regards, Pirelli Automobile Tires Inc.
I have not yet received any information regarding the brand; I am still waiting for a response.
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