About four days ago, I purchased an eSIM package for the Balkan region through Esim.io. A total of approximately $48 USD was charged to my credit card, and I received the order confirmation and purchase details by email. However, despite this, the eSIM profile was never delivered, and I have been unable to access or use the service at all.
After experiencing this issue, I attempted to contact Esim.io through their support channels, but no response was provided, and no solution has been offered. Because I cannot use the line and have been unable to reach any responsible party for days, I am experiencing significant inconvenience and frustration.
I demand an immediate refund of the approximately $48 USD I paid for a service that I never received or was able to use.
I purchased an eSIM package from eSIM io using my credit card before traveling abroad. Even though my phone is fully compatible with the application, I was never able to activate or use the eSIM service. After experiencing this issue, I searched online for a contact number or customer support chann...
About 10 days ago, during my trip to France, I purchased an eSIM package through the Esimio mobile app. Unfortunately, the activation process never worked, and I was unable to use the eSIM at all throughout my stay. I contacted the provider via email support in an attempt to resolve the issue, but ...
I purchased an eSIM io package to use during my trip to Greece. Although my device fully supports eSIM technology, I was unable to activate or install it. I immediately contacted customer support, but I never received any reply or assistance. Now that I am back in Turkey, I tried again to install a...
I downloaded the eSIM io app to use during my trip abroad. Before traveling, I purchased a package and loaded $20 into the service. However, after com...
After purchasing a package from eSIM IO, I immediately requested to cancel the purchase and asked for a refund of my payment. However, I have not received any response from the company. It is unacceptable that once the payment is made, cancellation is not processed and customer support shows no int...
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