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My Michelin Primacy 4 tires (225/45 R17) developed sidewall issues such as flaking, cracking, and tearing in a very short time. I contacted Michelin customer service, but the company failed to take responsibility for the problem.
I previously had a similar cracking issue with Nokian tires, and the company immediately offered a refund without hesitation. Compared to that, Michelin Turkey’s handling of this situation has been extremely disappointing and has damaged my trust in the brand.
Given these defects, I am seriously concerned about the safety of the tires. I request that Michelin provide a fair resolution, either through replacement, repair, or refund for the defective tires.
