I was told that the bag I had sent for inspection had been refunded without any notice or return of the product covered by the warranty. Two years ago, I bought a Pierre Cardin bag that was broken and had to be sent back for warranty coverage. I was told that I'd hear back from them in 30 days. But I didn't hear back, and the product was returned without telling me. If I tried to buy the same bag today, it would cost between 400 and 500 TL, but it was returned to me for only 136 TL without my permission. This is a totally crazy situation. I didn't give permission for a return or refund, and there was no sign that the item had been sent back. The company needs to step up and take care of this problem right away.
I purchased a Pierre Cardin highchair from the Baby Mall store in Eskişehir. We picked up the product directly from the store, but when we opened the box at home, the chair was broken. We returned it to the store, and the chair was sent to us again by cargo. However, this time too, it arrived broken...
I returned a product to the store I purchased it from for an exchange. When I tracked the shipment using the tracking number, I saw that the package was sent back to me a week later. It never reached the store, and they decided on their own to return it to me. When I contacted the store, they said t...
As soon as I got off the plane, I saw that my bag was broken at the place where it was to be picked up. No one was around to report the problem, so I went to a nearby desk and told the staff. They put me in touch with the airline's customer service. They told me to tell them about the problem on the...
On March 1st, 2024, I was a passenger on Turkish Airlines flight TK2418 from Istanbul to Antalya. When I arrived at my destination, I discovered that my Pierre Cardin carry-on suitcase had been damaged and was rendered unusable. I filed a damage report and submitted a claim through the airline's ...
The product I bought from Amazon.com.tr with a brand new warranty was defective in the box. When I sent it to the warranty, they said that the product was already a replacement product. Even a company like Amazon sells products that have been serviced as brand new. This is a serious breach of custom...
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