Unauthorized Warranty Refund for My Pierre Cardin Bag

March 31, 2023 10:58 AM109

I was told that the bag I had sent for inspection had been refunded without any notice or return of the product covered by the warranty. Two years ago, I bought a Pierre Cardin bag that was broken and had to be sent back for warranty coverage. I was told that I'd hear back from them in 30 days. But I didn't hear back, and the product was returned without telling me. If I tried to buy the same bag today, it would cost between 400 and 500 TL, but it was returned to me for only 136 TL without my permission. This is a totally crazy situation. I didn't give permission for a return or refund, and there was no sign that the item had been sent back. The company needs to step up and take care of this problem right away.

Comments

Similar Complaints

Amazon Sent Me a Used Replacement Product Instead of a Brand New One

April 7, 2025 1:51 PM24

The product I bought from Amazon.com.tr with a brand new warranty was defective in the box. When I sent it to the warran...