The product I bought from Amazon.com.tr with a brand new warranty was defective in the box. When I sent it to the warranty, they said that the product was already a replacement product. Even a company like Amazon sells products that have been serviced as brand new. This is a serious breach of customer trust, especially when you're paying full price expecting a new item. It’s clear that there is either a lack of proper inspection or intentional repackaging of returned items. When I called, they said they couldn't do anything because it had been 30 days. I explained that the issue was not with usage but with how the product was originally sent, yet no help was offered. And the representative named "U***" hung up on me in a very disrespectful manner.
Hello, I'm Barış, and I'd like to share my frustrating experience with a product I purchased on Amazon.tr. I bought an air fryer, but it broke down shortly after I received it. I followed the proper procedure by returning the defective product to their warehouse for an exchange or refund. However, i...
I placed an order on Amazon.com.tr and received a ₺150 discount through my bank's promotion. However, I was bombarded with numerous messages and calls from an overseas seller claiming to be the product's seller, urging me to cancel the order because they had listed it mistakenly. Suspicious, I conta...
I cannot express how disappointed and frustrated I am with Amazon's return policy. I returned a product and requested a refund, but was misled into receiving a gift card instead of a direct refund. To my surprise, the gift card is only valid for products sold on amazon.com.tr and this information wa...
I got a product from Amazon Turkey that had a big tear in the middle, so I didn't want to take it and asked for an exchange. But when I told Amazon Turkey's customer service what happened, they said they could only give me a refund and couldn't help me exchange the item. But here's the catch: when I...
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
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