I made a purchase through the Pierre Cardin app. The item was on sale, so I bought it. After a while, I received an email stating the product was 'unavailable.' I refuse to accept the excuse that they couldn't fulfill the item after I made the purchase and now want to complain about the brand. It seems like they're playing with consumers - first, they sell the product and then cancel it. If they don't have the item, why sell it through the app? If the product is in stock, why don't they send it? To resolve my distress, I demand they deliver the product to me or, if it's out of stock, procure the new season's item. They even mockingly provided a 50 TL discount code. I don't want your 50 TL; I want the product I purchased! I didn't ask for a refund, I didn't ask for money back. As customer service mentioned, when I bought it, the product was in stock; later, they decided not to send it after approving the orders.
I bought something on the mobile app for Pierre Cardin, which is owned by Aydinli, bought this thing on May 9th at 11am and it's now May 11th, Thursday. But all I see is a pic that says "product order received" for the past three days. I get that, it's visible in my card too yet what are you going...
I ordered a product from Kıyafet Sepeti, and a week later, I was informed that it was out of stock. If you couldn't supply it, why display it on your website? What if I had been in a hurry and ended up disappointed? The money paid is not a small amount; I paid nearly ₺5,000. Furthermore, they offer ...
I placed an order from Carrefour by selecting products listed as in stock. The next evening, while checking my emails close to the delivery time by chance, I saw an email stating that my order had been canceled. If Carrefour cannot build a website or app capable of reserving items for customers who ...
I purchased 8 sweatshirts from the Pierre Cardin website, but unfortunately, the colors didn't match the vibrant visuals that were displayed. As a result, I decided to return all 8 items. Even though I provided clear evidence of the package's weight and size, they insisted that only 4 items were con...
I purchased ₺17,000 worth of discounted items from GAP, which were marked as delivered, but I never received them. When I contacted GAP, they claimed the items were unavailable and issued a refund instead. However, the products are still in stock on their website, which feels like a common tactic th...
Comments