I purchased ₺17,000 worth of discounted items from GAP, which were marked as delivered, but I never received them. When I contacted GAP, they claimed the items were unavailable and issued a refund instead. However, the products are still in stock on their website, which feels like a common tactic they use.
I requested that they send the items, but they refused. Instead, they issued a coupon code that doesn’t work. When I followed up, they said the code was already used on a prior order, suggesting I create a new account to resolve the issue. This is outrageous—why should I pay higher prices and deal with such inconvenience? GAP, I demand immediate resolution and functional compensation.
I made a 4-item purchase from GAP Turkey on 24.11.2023. For three weeks, my items appeared as "being prepared" in the system. When I contacted GAP Turkey, despite the system showing available stock, they claimed that the shipment was "lost" and initiated a return. I don't understand how items delive...
On July 1, 2025, I placed an order on gap.com.tr with order number 2961519554612548, which included six items. The order was shipped in three separate packages. I received the first and second packages within a few days, but the third package—which included two t-shirts—never arrived. After waiting...
I’ve ordered the same product from GAP twice, and both times, they canceled my order. The first time, they blamed it on a stock error and gave me a discount voucher. The voucher didn’t work. Then they restocked the item, so I purchased it again, only for them to cancel it once more. To make things w...
I bought a black sweatshirt from Gap.com during their November sale. It was originally priced at around 1399₺, but I got it for about 970₺ with the discount. They never shipped this order. Even though I asked about the status every day for about 10 days, I was always told that everything was fine. F...
I recently shopped on www.gap.com.tr last week. They sent the products I purchased in two separate shipments via courier. However, they also canceled one of the products I bought. Upon contacting their WhatsApp customer service to inquire about the cancellation reason, they mentioned it was due to s...
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