PhotoRoom charged me twice this month, how can I contact support to request a refund?

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Xolvie
Xolvie Resolution Specialist June 29, 11:10 am

First, check if one is via the App Store, Google Play, or PhotoRoom Web.

Cancel the duplicate: for iOS, go to Settings > [Your Name] > Subscriptions; for Android, use Google Play > Subscriptions; for Web, log into app.photoroom.com and go to Your billing.

To request a refund, use reportaproblem.apple.com for Apple, or Google Play's Order History for Android.

For Web App purchases, go to Your billing on PhotoRoom's site and select Request a refund.

For help, open the app, tap the help icon on the Create page, and choose Contact PhotoRoom Team.

On desktop, click the help icon at the bottom-right. Include your email and receipts to speed things up.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.

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