I noticed that the Philips EP 2200/40 brand coffee machine I bought 3 years ago was leaking water, I saw that the plastic ring called oring, which is about 4cm wide, on the brewing unit was worn out, first I called Philips customer service, they suggested a web page, there was no product there, I called again and asked me to contact the service in my city. This part was not found in the service center, I called customer service again and was told that there was nothing to do. As a result, it is considered a lack of responsibility according to the law not to have the spare part of the product it sells, I request Philips to reverse this mistake and provide the necessary spare part.
Customer service for Philips home appliances is a nightmare. It's a dreadful system. I will never buy or recommend Philips products again. I only bought a 5400 series fully automatic coffee machine two weeks ago, and it's already leaking. I need to report this problem, but there is no central suppor...
My Philips gc 9545 boiler iron's water tank is completely broken. I attempted to take it to an authorized repair shop, but they informed me that they cannot help me because the replacement part for my model has never been manufactured. Could you believe it? They are essentially telling me that I mus...
I had previously purchased a Philips coffee machine from Vatan Bilgisayar, but I had to return it to them for warranty repairs due to a defect. They delivered the machine to an authorized service center. Without listening to or understanding my request for replacement rather than repair, the lady at...
We purchased a Philips iron towards the end of last year, but within just 2 weeks, it started leaking water. The same issue occurred three times, prompting us to request a replacement with a new iron. It took approximately 3 weeks for our request to be approved. However, even after 1.5 months, we st...
On October 1, 2020, I bought a Philips EP2231/40 fully automatic coffee machine for 2980 TL to use at home. We drink coffee an average of 8-10 times a day. From time to time, the product also went to the service due to malfunction. The warranty expired and I took it to the service center because it ...
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