We purchased a Philips iron towards the end of last year, but within just 2 weeks, it started leaking water. The same issue occurred three times, prompting us to request a replacement with a new iron. It took approximately 3 weeks for our request to be approved. However, even after 1.5 months, we still haven't received the new iron. We've called the service center at least 10 times, but they keep stalling us, claiming it's in the approval stage. If we didn't have an old iron at home, our clothes would be full of wrinkles. The customer service is truly unbelievably poor. I have never experienced such treatment from any other brand's service center. I demand a faster resolution.
This thing has given me all the trouble one iron can. Many trips to the authorized service center for cleaning have resulted in the same issues reappearing within a few of months. Even though it's been less than a year since I bought the product, I'm still having the same problems, which suggests th...
I purchased the Philips Azur8050/20 iron with high hopes, but my experience quickly turned into a frustrating ordeal. After only two uses, the iron failed to heat up and started leaking water during the third attempt. I bought it from Teknosa, but their response was worse than all, they refused to a...
I purchased a Philips PSG7040 steam generator iron on October 18, 2024, and it has broken down twice since then. The first issue was that steam, instead of coming from the iron, started leaking from the sides of the boiler. It was sent to service and returned. However, soon after, it began dripping ...
Customer service for Philips home appliances is a nightmare. It's a dreadful system. I will never buy or recommend Philips products again. I only bought a 5400 series fully automatic coffee machine two weeks ago, and it's already leaking. I need to report this problem, but there is no central suppor...
Ever since I made the purchase, this product has been consistently leaking water, despite being serviced twice. During the initial visit, the part was found to be of poor quality and had become detached. They resolved the issue, but despite providing video evidence of the water leakage problem when ...
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