5
Resolved

Unfair Fees for Date Change on Pegasus Airlines Flight Tickets

Şenay
September 21, 2023 2:03 PM151

I bought tickets for a flight from Pegasus Airlines. There was an error in my wife's birth date, and they asked for 550 TL just to fix it. I think this is an unfair profit for something as simple as changing the date. We couldn't cancel the ticket, though, because the fee for doing so was even higher. We only wanted to change a small part of the date, so charging us 550 TL seems like a lot. We want this fee to be refunded.

Comments

Similar Complaints

3

Pegasus Airlines Charges Hefty Fee for Ticket Cancellation

Üveyis
October 3, 2023 1:24 PM105

After purchasing plane tickets from Pegasus Airlines for a total of four people, I was forced to give them back the foll...

1

Pegasus Airlines Unfair Charges and Poor Customer Service

Hakan
July 13, 2023 1:05 PM161

Pegasus Airlines sold me a flight ticket, and despite having paid the airline's fee in advance, I had to cancel my reser...