I tried to change my Pegasus Airlines ticket, but they demanded a fee equal to the ticket price, making the change completely pointless. Since this was unreasonable, I requested a ticket cancellation instead. However, I was shocked when they informed me that almost the entire ticket amount would be deducted, and I would receive only 4₺ as a refund.
I attempted to resolve this issue 24 hours before my flight through live support, but I was met with zero flexibility. How is it fair to charge the full ticket price for a simple change and then refuse to refund the money when canceling? This is nothing short of a money trap, and it feels like the airline is taking advantage of passengers.
Pegasus, I demand a fair resolution! Either allow reasonable ticket changes or issue refunds that actually make sense.
I tried to cancel my Pegasus Airlines ticket just 14 hours after purchase, but I was unable to do so without paying an outrageously high cancellation fee. This is completely unreasonable! For short-term cancellations, there should not be such extreme price differences. Airlines should allow fair ca...
I had a ticket with Pegasus Airlines that I needed to either cancel or reschedule. When I reached out to cancel the flight, I was shocked to learn that they would only refund 30% of the ticket price, keeping a massive 70% as a penalty. That seemed unfair enough, but it gets worse. I then asked to k...
I purchased Antalya-Cairo flight tickets from Pegasus Airlines, which stated that the tickets were cancellable within 24 hours with a full refund. On the same day and at the same time, I made two ticket purchases using different cards for the same flights. I also made one ticket purchase for a fligh...
I was planning to buy flight tickets from Pegasus Airlines for my family to Budapest in July. Since there was a long time until the flight, I wanted to check if there was a package that would allow me to cancel and receive a full refund. I reached out to live support, and when I asked the same quest...
I purchased the Ankara-Madrid ticket from Pegasus in the form of a Comfort Flex package, and they mentioned that changes and refunds were free. However, when I wanted to make changes, they deducted money from me a few times but didn't change my ticket. I contacted Pegasus customer representatives mu...
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