Pegasus Airlines sold me a flight ticket, and despite having paid the airline's fee in advance, I had to cancel my reservation because I accidentally booked the wrong date. They charged me 1,250 Turkish Lira. They are a dishonest company that will hang up on you, so I strongly advise you to avoid doing business with them. I've never dealt with a company that was so unprofessional; as a result, I feel taken advantage of. I will spread the word and inform all of my friends and acquaintances about how they have no satisfied customers. They illegally deducted 1,250 Turkish Lira from my account. I demand that they immediately and fully reimburse me for the fee that they took from me despite the fact that it was not justified. Thank you.
Hello. I purchased a ticket for my planned flight from Pegasus Airlines in May. I had flights scheduled for June 6 from Tbilisi to Ankara and June 13 from Istanbul to Tbilisi. Despite requesting my Istanbul departure flight to be redirected to Ankara, the Customer Representative ignored my request a...
I am angry with Pegasus Airlines. After purchasing an open ticket, I was asked to pay an additional fee to use it. This is a clear scam and a deceitful tactic used by the airline to rip off their customers. I should have chosen Turkish Airlines, who have a much better reputation for transparency and...
I had a ticket with Pegasus Airlines that I needed to either cancel or reschedule. When I reached out to cancel the flight, I was shocked to learn that they would only refund 30% of the ticket price, keeping a massive 70% as a penalty. That seemed unfair enough, but it gets worse. I then asked to k...
I believe Pegasus Airlines' ticket cancellation policies are unjust and unlawful, resulting in significant financial loss for both me and my company. Through enuygun.com, I purchased two plane tickets for ₺3,550 from Pegasus Airlines for a flight from Istanbul Sabiha Gökçen to Diyarbakır on April 30...
On 11 May, I bought a flight ticket from Pegasus Airlines to travel from Izmir to Istanbul on 27 May. While the 13:10 flight on that day was priced at ₺999, I chose to pay ₺152.69 more for the 11:10 flight because I had early meetings and interviews. However, on the day of the flight, the plane was ...
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