Pegasus Airlines Didn't Let Us Board Saying Boarding Started

Sedanur
Pegasus Airlines
June 29, 2023 10:23 PM125

We were not taken to the flight one hour before the flight time. Pegasus stated that we would not be allowed to board the SAW-Van Ferit Melen flight under the pretext that boarding has started, and there was one hour left and I was at the airport. It didn't offer any new deals, didn't offer an alternative next flight, and didn't issue a refund even though we had several calls. As usual, Pegasus has victimized its customers. Flight date and information; Date: 24/06/2023 and PNR no: 9Y44E6 at 7.25. If my money is not refunded, I will apply to Consumer Rights.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I’ve tried submitting a complaint through Pegasus Airlines' "Write to Us" section, but it just stalls with a "Simply dream of flying" message. What do I need to do to solve this problem?

128 Complaint

I want to cancel my flight booking with Pegasus Airlines, how can I get a refund?

210 Complaint

Similar Complaints

1

Pegasus Airlines Prevented My Boarding Saying I Was Late

Neşe
Pegasus Airlines
December 7, 2023 6:09 AM238

They took advantage of me because they wouldn't let me on the flight I paid for, didn't try to help me at all. I bought ...