I arrived at the airport at 6:00 am to catch my flight with Pegasus Airlines, only to be faced with a nightmare. First, my initial ticket was canceled, forcing me to buy a second one. Then, even though I waited at the check-in counter with 45 minutes left before boarding, I was told that my check-in time had “closed,” and they effectively canceled my second ticket as well. Pegasus Airlines, this is unacceptable. I plan to file complaints everywhere possible, as I am not the only one affected – other passengers were also left stranded, feeling wronged and frustrated. You cannot continue to take passengers’ money and deny them their right to board. I demand that Pegasus take responsibility for this mishandling and compensate me for my lost flights.
I had one of the most frustrating travel experiences with Pegasus Airlines due to their broken online check-in system. A few hours before my flight, I attempted to check in online as instructed. Despite entering my PNR number correctly, the system failed to recognize it. I tried multiple times but h...
I was denied boarding on my Pegasus flight 44 minutes before departure. On May 25, 2025, I tried to check in for the 06:55 Ankara–Izmir flight at 06:11, but I was told the system had already closed. When I approached the sales representative, I was scolded with the words, “I’m explaining, don’t you ...
I bought a flight ticket from Pegasus Airlines for December 5, 2023, from Istanbul to Antalya. The flight was scheduled to depart at 5:45, and I arrived at the airport at 3:00. The boarding gates opened at 5:10, but they didn't let me board the plane because I was 2 minutes late to the boarding gate...
I attempted to complete the online check-in for my Pegasus Airlines flight from Sabiha Gökçen (SAW) to Athens, scheduled for 07:55. Despite multiple tries, the system only returned the message “Check the information,” without allowing me to proceed. Believing I could handle check-in at the airport, ...
Hello, I purchased a Pegasus Airlines flight ticket through Obilet, expecting a smooth travel experience. However, I was completely let down. When I tried to check in online, the system did not allow me to proceed. I assumed I could handle it at the airport, so I arrived 40 minutes before the flight...
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