The end part of my bracelet with 26 Pandora charms has broken. I can’t understand how a charm that sits on a bracelet worn on the wrist can break due to user error. They’re making comments as if a car ran over it or someone stepped on it. If a car really did run over it, then why is only one charm—specifically the one on the bracelet—broken, while the others remain intact? They use this kind of reasoning just to label it as user error. This is not a cheap product; it was purchased on February 26, and today is June 3—how can it end up like this in just three months? Don’t these products come with any warranty?
On July 9, I purchased a Swarovski necklace as a gift for a friend and gave it to her in early August. My friend mentioned she wore it alongside a Pandora necklace her mother gifted her, and after only a few days of combined wear, she noticed defects on the Swarovski necklace beads. We took it to th...
Last year, I purchased a necklace from Pandora as a special gift for my girlfriend. Despite careful and occasional use, the necklace started showing excessive tarnishing and eventually broke within a year. We submitted the item for inspection, expecting it to be covered under the brand’s stated warr...
My Pandora bracelet turned black within 3 weeks. When I went to the Izmir İstinye Park branch to discuss the issue, I was rudely told that it was silver and would darken. I've been using Pandora bracelets for years, and they've never been this black. I haven't been to the beach or the pool in three ...
I purchased a Moments Open Bangle bracelet from Pandora , with the invoice dated 16.08.2024. One of the stoppers has fallen off. On 03.06.2025, I visited the nearest Pandora store to my home, which is Istanbul Buyaka Pandora, to ask what could be done about the issue. A store assistant took the item...
I bought a pair of Skechers shoes in July 2024, and after just six months, one of them started splitting apart. In February 2025, I sent them for inspection through the store under request number 1-435462. Despite the short usage time, Skechers refused to cover the defect under warranty and rejected...
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