Today, I purchased a Premium membership on the OkCupid app. About an hour after completing the purchase, I began receiving a recurring error message that says “general verification error.” Because of this, I am completely unable to log into the app. Each time I try, I only see a “try again” button, with no real solution offered.
I have since learned that I am not the only one experiencing this issue—many other users are facing the same error. I am using the app on iOS 17, and despite repeated attempts, I could not reach OkCupid customer support for assistance.
I expect OkCupid to address this technical failure immediately and restore access to Premium users who are locked out. Paying customers should not be left without service right after making a purchase.
I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...
I recently paid for OkCupid, but I haven’t been able to log into the app at all. Despite making the payment, the app continuously shows a verification error and won’t allow me to access my account. I haven’t even fully used the app, yet this issue persists every time I try to log in. This is extrem...
I keep getting a "general verification error" on the app, and it's completely blocking me. I'm a Premium member, and I'm paying good money for this service, but I can't even send messages! I've been encountering constant problems with this app lately. It's incredibly frustrating to pay for a premiu...
I keep getting a "general verification error" on the app, preventing me from sending messages, especially in private chats. This is infuriating, especially since I'm a Premium member and paying for this service! I've tried everything to fix it: I deleted and reinstalled the app, re-verified my acco...
I am rather annoyed! Although I have a Premium membership on OkCupid, I keep getting a General Verification Error hence I am unable to send private messages. The problem still exists no matter how many times I try. I even erased and rebuilt the program, but the issue still exists. For what reason i...
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