A week ago, I deleted my account. I've since created a new one, but even though I have an active subscription, it's not carrying over to my new account! I'm paying for a subscription that I literally cannot use. To make matters worse, I can't even recover my old account, so my money has completely gone to waste.
This is utterly unacceptable. I paid for a service, and I expect to be able to use it, regardless of whether I've started a new profile. You're effectively stealing my money by denying me access to what I've paid for.
OkCupid, you need to provide a solution for this immediately! Activate my existing subscription on my new account or refund the money I paid for the unused portion. I demand a prompt resolution to this frustrating issue.
I am extremely frustrated! I recently purchased a subscription on OkCupid, but now I can’t log into my account using either my email or phone number. Every attempt results in an error, and I have no way to access my profile. This is unacceptable—I paid for a membership, yet I can’t even use the ser...
I haven’t used OKCupid for over a year, and I even deleted my account, yet they are still charging me. The app isn’t even installed on my phone, so I have no way to manage or cancel these payments. Despite not using the service, money has been deducted from my account every month, including last mon...
I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...
OKCupid unfairly banned my account even though I had purchased a 3-month Premium subscription. To make matters worse, they refuse to issue a refund! I have reached out to customer support multiple times via email, but instead of helping, they just keep making the process more difficult. It’s frustra...
I have been trying to cancel my OkCupid subscription, but despite my attempts, the platform continues to charge me every month. I initially purchased a one-month subscription, but after the first payment, OkCupid kept withdrawing money from my account without my consent. When I go to the subscripti...
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