I am a Premium subscriber on OkCupid, yet I constantly receive a "general verification error" every time I try to use the app or website. It’s beyond frustrating, especially considering I’m paying for a premium service. I use the account associated with ta**********@gmail.com**, and despite multiple issues, I haven’t been able to find a customer service contact or live support to help resolve the problem.
Every time I log in, the platform aggressively pushes for upgrades, urging me to pay more for additional features. But when it comes to basic functionality and support, there’s absolutely nothing. There is no proper help center, no email support that actually replies, and no live chat option. As a paying customer, I expect much better service than this.
I’m requesting that this verification error be fixed immediately and that OkCupid provide accessible and responsive support channels for Premium users. If this isn’t resolved soon, I will cancel my subscription and report the issue through all necessary channels. Please take this complaint seriously and address it without further delay.
I keep getting a "general verification error" on the app, preventing me from sending messages, especially in private chats. This is infuriating, especially since I'm a Premium member and paying for this service! I've tried everything to fix it: I deleted and reinstalled the app, re-verified my acco...
I keep getting a "general verification error" on the app, and it's completely blocking me. I'm a Premium member, and I'm paying good money for this service, but I can't even send messages! I've been encountering constant problems with this app lately. It's incredibly frustrating to pay for a premiu...
I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...
I am rather annoyed! Although I have a Premium membership on OkCupid, I keep getting a General Verification Error hence I am unable to send private messages. The problem still exists no matter how many times I try. I even erased and rebuilt the program, but the issue still exists. For what reason i...
Today, I purchased a Premium membership on the OkCupid app. About an hour after completing the purchase, I began receiving a recurring error message that says “general verification error.” Because of this, I am completely unable to log into the app. Each time I try, I only see a “try again” button, ...
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