OkCupid Wrongly Flags My Profile as Under 18 Despite Being 22

91

Although I am 22 years old, OkCupid has incorrectly flagged my profile as being under 18 and subsequently blocked my access. I’m unable to access my profile at all, and I’m not sure why this is happening. The app has informed me that I need to be over 18 to use it, but clearly, I am already over the age limit. This issue is extremely frustrating, and I expect OkCupid to fix it as soon as possible. Please resolve this problem and restore access to my profile, as I have met the age requirement for years.

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