OKCupid unfairly banned my account even though I had purchased a 3-month Premium subscription. To make matters worse, they refuse to issue a refund! I have reached out to customer support multiple times via email, but instead of helping, they just keep making the process more difficult. It’s frustrating that they take my money but won’t provide the service I paid for. If they decided to ban my account, they should at least refund my remaining subscription balance. This is completely unacceptable! I demand an immediate refund or account reinstatement. OKCupid needs to take responsibility and stop ignoring paying customers. I expect this issue to be resolved as soon as possible!
I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...
I am extremely frustrated! I recently purchased a subscription on OkCupid, but now I can’t log into my account using either my email or phone number. Every attempt results in an error, and I have no way to access my profile. This is unacceptable—I paid for a membership, yet I can’t even use the ser...
I have been trying to cancel my OkCupid subscription, but despite my attempts, the platform continues to charge me every month. I initially purchased a one-month subscription, but after the first payment, OkCupid kept withdrawing money from my account without my consent. When I go to the subscripti...
I recently paid for OkCupid, but I haven’t been able to log into the app at all. Despite making the payment, the app continuously shows a verification error and won’t allow me to access my account. I haven’t even fully used the app, yet this issue persists every time I try to log in. This is extrem...
I recently discovered that my OkCupid account was banned without any clear reason or prior warning. I attempted to create a new account, but my phone number and email address are also blocked, preventing me from registering again. This action feels entirely unjustified, as I never received any notif...
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