4
Beyzanur is satisfied with the result
Resolved

Foreign Object in Nestle Nesquik Strawberry Squares

Foreign Object in Nestle Nesquik Strawberry Squares
Foreign Object in Nestle Nesquik Strawberry Squares
Beyzanur
August 28, 12:06 pm
11
Beyzanur's Thank You Message
“Thank you”

I purchased the Nestle Nesquik Strawberry Squares product yesterday evening from Niv Gross Market in Derince, Kocaeli. When we opened and consumed it today, we discovered a foreign object inside and noticed a very bad smell. We had already eaten part of the product before realizing the foreign substance was there, and I am especially worried since my young child also consumed it. The product’s expiration date is 12/23/2025, and I still have the receipt (₺104.95 TL). I am requesting a detailed explanation from Nestle about what the foreign object is and a full refund. I expect this matter, which has put our health at risk, to be clarified and handled with the necessary care.

August 28, 6:01 pm (5 hours after complaint)

Dear Sir/Madam, The necessary explanation regarding the issue has been provided to our consumer. Nestlé Call Center 0800 211 02 18 444 3 160

Beyzanur
September 08, 6:00 pm

Thank you

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