On November 14, 2025, I discovered a worm inside the Nestle chocolate I purchased. There was no problem or abnormality with the packaging, and this is the first time I have experienced such an issue. I have the batch number, expiration date, and purchase receipt. After encountering this problem, I contacted Nestle customer service and provided my phone number, but I received no callback and was later told they were unable to reach me. I request that this issue be fully investigated and that the amount I paid be refunded. I kindly ask for the necessary examination to be carried out and for the findings to be shared with me.
On December 1, 2024, I purchased a Nestlé chocolate bar, only to find worms inside. This is completely unacceptable for a brand that sells products meant for all age groups, including children. How can such a contaminated product make it onto store shelves? The chocolate had a best-before date of M...
I purchased a Nestle chocolate on 16.12.2025 at around 15:19 from the A101 branch in Sancaktepe, Istanbul, while doing bulk shopping. After the purchase, I realized that the product’s packaging was torn and the chocolate inside was damaged. Since I was shopping in bulk, I did not receive a separate ...
I purchased Nestle chocolates on 06.12.2024, only to discover that while one was fine, the other was moldy, even though both had the same expiration date. My young child was about to eat the moldy one when their sibling noticed it and took it away. If they hadn’t caught it in time, my child could ha...
While consuming the 750 g jar of Nutella I purchased from Amazon, I found a hard object inside the product. I encountered this hard piece while eating it, and afterward I experienced nausea and vomiting. This was extremely concerning from a food safety standpoint. The incident occurred on 11/26/202...
On November 23, 2025, at around 22:45, after preparing a Dr. Oetker pudding and pouring it into bowls, I noticed a black object inside the product. I only saw this foreign substance after cooking the pudding and transferring it to the bowls, and it made me seriously concerned about food safety. I bo...
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