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Taner is completely dissatisfied with the result

Nestle Sold Me Spoiled and Incomplete Chocolate After Years of Trusting the Brand

Nestle Sold Me Spoiled and Incomplete Chocolate After Years of Trusting the Brand
Nestle Sold Me Spoiled and Incomplete Chocolate After Years of Trusting the Brand
Nestle Sold Me Spoiled and Incomplete Chocolate After Years of Trusting the Brand
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Taner
Nestle
September 17, 2024 8:44 pm
40

Surprisingly, the Nestle chocolate I bought not long ago had both rotten and missing pieces. This was quite disappointing because Nestle is a brand that I have faith in and have given my kids and grandkids without worry for many years. The discovery of such a product by a corporation I had trusted was deeply disturbing. It has me wondering about the reliability of the Nestle brand since I never anticipated to see such a quality problem from them. I really hope this is just a one-off, but it has made me think twice about making similar purchases in the future. Because this affects the faith I've had in Nestle for a long time, I would be grateful if they could resolve the issue.

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Nestle
September 18, 2024 1:35 pm (16 hours after complaint)

Hello, We tried to contact you regarding the matter but were unable to reach you. We would like to inform you that we will call you again as soon as possible and that we would be pleased to assist you. Nestlé Communication Center 0800 211 02 18 444 3 160

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Nestle
September 18, 2024 5:20 pm

Dear Sir/Madam, Our consumer was called to be informed about the matter, but could not be reached. For your information. Nestlé Call Center 0800 211 02 18 444 3 160

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