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No Action Taken Regarding My MSPY Subscription Cancellation and Refund Request

Ahmet
Ahmet
MSPY
January 17, 2024 6:48 PM1,080

Please cancel my MSPY membership with the number 9256033. I have sent two emails, but the cancellation has not been processed. I have no interest in acquiring any additional membership or product. I would like to exercise my right to withdraw and request the cancellation of my subscription, as well as a refund. I'm having trouble getting in touch with customer service and I'm not getting the support I need. Kindly reach out to me as soon as possible to address this matter.

January 20, 2024 3:13 PM (2 days after complaint)

Dear customer, if you are experiencing any issues, this is the new live support. It would have been better if you had connected there and reported your issue. Our live support line is open 24/7 to provide you with quality service. For program installation and setup or cancellation-related matters, please contact the live support line.

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