The check engine light on my 2020 Mercedes A 180d turned on. Turns out, the problem was a busted cable for the heating spark plug. Just 11 months ago, the identical part was replaced under warranty at Kurtköy G***** Mercedes. Now, in under a year, the same problem has come up again. Even though I asked for a warranty replacement, they're saying my vehicle isn't covered anymore because I didn't change the transmission oil during the third maintenance. But during the third maintenance, I took my car to the Bati Oto authorized service center. They told me that I should change the transmission oil every 5 years or 120,000 km. Since my car has only been driven 55,000 km and is 3 years old, they said it wasn't time for a change. On April 2nd, I filed a complaint, but every time I check on its status by calling customer service at 4446244, they always say they'll get back to me soon, which makes me feel like I'm being lied to. Watch out, anyone who messes with consumer rights, because I'm taking this matter to the Consumer Arbitration Committee.
I am absolutely livid with Mercedes! My 2022 Mercedes C200 4Matic has left me stranded twice due to recurring spark plug problems. The first time, thankfully, I was in the city and managed to limp to a service center. But the second time, on my way back from a holiday, just outside Ankara near Kızıl...
My 2020 model Mercedes A 180 D vehicle constantly gives engine failure due to the spark plug. Even though I went to the service for the same error 4 times in total, it was reported that the spark plug was replaced and the problem was gone. Even though 10 days have passed since the last change, my ve...
I am absolutely outraged with Mercedes-Benz and their authorized service centers! My 2023 Mercedes-Benz, still under warranty, is experiencing severe vibration and shaking in first and second gears. This is a brand-new car, and it's practically undrivable. I first went to Gülsoy Otomotiv in Florya,...
On January 22, 2025, the water pump of my Mercedes-Benz C 180 was replaced at İstanbul Has Otomotiv, and I have all the invoices related to this service. Despite being replaced at an authorized service center earlier this year, the same part failed again shortly after. All maintenance on my vehicle ...
I am the owner of a 2019 Mercedes A200 Sedan and have been a loyal Mercedes user for 10 years. My vehicle currently has 101,000 km on it. From the moment I purchased the car until it reached 30,000 km, I had all its services done at its service center. While driving on the highway during a busy hour...
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