First, try to reset your password by going to https://melbetagentpayment.com/user/password/reset and clicking on "Forgot Your Password?"
Type in your registered email address or username to get a link to change your password. If 2FA is still on after you changed your password, you might need to turn it off for a while.
If you're having trouble with 2FA, contact Melbet's technical support at +44 203 807 7601.
You can also email [email protected] for assistance. Live chat is available on their website.
When you contact support, be sure to give them as much information as possible about your account and the 2FA problem you're having.
This includes your username, the email address you used to join, and any error messages you got.
If you don't get a good answer, you could take the matter to the next level by writing [email protected] with all the relevant information.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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