Melbet Blocked My Account - Ignored Emails Despite Verification

November 10, 2025 8:16 PM344

My Melbet account (ID: 1337059***) has been blocked. I have emailed several times, but my account has not been reopened. Once, they replied asking me to submit a handwritten statement containing all my account-related details and to confirm my mental fitness, stating that I am fit and placing bets at my own risk. I submitted everything as requested, but after that, they never replied. My deposit is still stuck in the account. Therefore, I kindly request that my Melbet account be unblocked as soon as possible.

1 Support
November 11, 2025 4:45 PM (20 hours after complaint)

Hello, We are truly sorry to hear that you have encountered this issue. Please note that our Security Department may suspend an account if a violation of our Terms and Conditions is detected. When an account is blocked, all winnings are voided, and the user is given the opportunity to withdraw the amount of their original deposit If the withdrawal amounts do not exceeded the deposits. If you need assistance about the terms of use, you can contact us through our 24/7 live support line. Our customer service representatives will be happy to assist you. Best regards, Melbet Team

Nitesh
November 11, 2025 4:53 PM

Sir i never withdrawal from my account i just depoist the amount of 11000 and after 5 days when i can't received my depoist they blocked my account So please sir ifyou didn't unblock my account then please refund my money I need it very emergency If you Unblock my account then i would be a valuable customer for you in future

June 11 4:09 PM

Hello Nitesh, We hope this message finds you well, and please accept our apologies for the delayed response. Please be informed that your account has been restricted in accordance with our responsible gaming policy. This measure has been taken to help ensure user safety and well-being. Kind regards, Melbet Team

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