Melbet Won’t Send Verification Codes and Ignores Support Requests
My account with Melbet was blocked on 13/01/2026 right after I attempted to fund my account, and since that date, I have not been able to access it or disable the two-factor authentication. The main problem is that I do not receive the verification code that is required for login and for managing the two-factor authentication, so I am completely locked out of my account. I have tried to reach Melbet through every possible communication channel, including email, social media, different contact forms, and live chat, but I have not received any response or support regarding my complaint. It is very frustrating that a company handling customer funds does not respond to the complaints addressed to it in any way. My clear request from Melbet is to urgently disable the two-factor authentication on my account or provide another secure method that allows me to log in again and manage my account. I expect them to respond to my messages, resolve the access issue, and restore normal use of my account as soon as possible.
Hello, We’re very sorry that you’ve experienced this situation. To help us resolve the issues you’re facing, please contact our support team as soon as possible. We understand how upsetting this must be for you, and we’ll do our best to resolve the problem quickly. Thank you for your patience and trust. Kind regards, Melbet Team
Why was my complaint rejected, and why was I forced to pay 150,000 Algerian dinars?
Hello Nibras, We hope this message finds you well. We are following up regarding the issue you previously reported and would appreciate it if you could confirm whether it has been resolved. If the issue persists, please contact our Support Team at [email protected]. Our team will be happy to review your case and provide further assistance. Best regards, Melbet Team