Meitu charged my card after a free trial, how can I get my money back?

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Xolvie Resolution Specialist6 Mayıs 2026 08:02

If Meitu charged your card after a free trial and you want your money back,

• First understand why the charge happened;

– Meitu subscriptions auto-renew by default
– Charges usually happen unless canceled before trial end
– Deleting the app does NOT cancel the subscription

• Cancel the subscription immediately;

– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– PayPal → Settings → Automatic Payments → Cancel

• Verify cancellation properly;

• Confirm:
– Subscription says “Canceled”
– Expiration date is shown
– No future renewal date appears
– Confirmation email was received

• Request a refund quickly;

– Apple purchases → reportaproblem.apple.com
– Google Play purchases → Google Play refund request
– Explain the charge came from a free trial renewal

• Contact Meitu support;

• Write:
– “I was charged after a free trial. Please refund the payment and confirm cancellation of all future billing.

If support remains unresponsive, posting on Xolvie can help apply public pressure.

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