I left my Mazda 3 at the authorized service center on April 18, 2024. It took them at least three weeks to identify the issue, claiming the car's ECU was defective and needed to be ordered from Japan. The delivery process was full of contradictions—first, they said it was en route, then later admitted it hadn't been shipped yet. On July 10, 2024, I was informed that my car was ready after testing, and I could collect it. Despite traveling to the center in extreme heat, the car was returned with significant issues: the steering was heavy, it wouldn’t shift from 4th to 5th gear, and the RPM was excessively high. I immediately returned the car, but since then, I’ve received no updates. Repeated calls to Y**** T**** Automotive and its manager on July 26 and July 31 have gone unanswered. It’s now August 1, and I’ve been without my car for months. I demand immediate action to resolve this issue and compensation for my inconvenience.
In April 2023, I purchased an MG ZS EV from an authorized dealership, but I have faced numerous issues with the vehicle and poor service from both MG and Özkurlar service center. After delivery, I discovered that my car was actually a 2022 model, despite the sales documents stating it was a 2023 mo...
I purchased an MG ZS 1.5 VTI on May 23, 2023, and it has only 3,600 km on it. Despite having its first maintenance at an authorized service center, my car has now developed a serious issue. For the past three days (March 17-19, 2025), every time I shift into reverse, the engine stalls, and I get mu...
On June 21, 2024, I purchased a Tesla Model Y SR vehicle. The vehicle was delivered to me with paint defects. It was stated that the mobile service could resolve the issue. However, one week after purchasing the vehicle, we discovered that the mobile service did not have the ability to conduct such ...
Mazda's customer service has been incredibly disappointing. For the past 4-5 days, I’ve made numerous calls but have been unable to reach a representative who can help. Each time, I’m redirected to the roadside assistance team, which isn’t the department I need. I urgently require the first registr...
My Mazda CX-3 has been experiencing ongoing injector problems. Initially, it showed an injector error, and the injectors were reset, but the issue persists. Each time I refuel the car, it stalls and won’t move, leaving me stranded. For a car I trusted and invested in, this experience has been deeply...
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