Mazda's customer service has been incredibly disappointing. For the past 4-5 days, I’ve made numerous calls but have been unable to reach a representative who can help. Each time, I’m redirected to the roadside assistance team, which isn’t the department I need.
I urgently require the first registration compliance certificate because my vehicle failed inspection due to discrepancies in its net weight. Despite my repeated efforts to resolve this matter, I haven’t received any support or answers from Mazda.
As a customer, I expect timely and effective communication, especially for essential documents. I demand Mazda address this issue immediately and provide the required certificate without further delays. This lack of support is unacceptable.
I left my Mazda 3 at the authorized service center on April 18, 2024. It took them at least three weeks to identify the issue, claiming the car's ECU was defective and needed to be ordered from Japan. The delivery process was full of contradictions—first, they said it was en route, then later admitt...
I have been trying to obtain the technical information document for my Subaru vehicle, but none of the Subaru dealerships or distributors are fulfilling their responsibility to provide this essential document. Despite my repeated attempts, I’ve received no assistance or clear guidance on how to reso...
My Mazda CX-3 has been experiencing ongoing injector problems. Initially, it showed an injector error, and the injectors were reset, but the issue persists. Each time I refuel the car, it stalls and won’t move, leaving me stranded. For a car I trusted and invested in, this experience has been deeply...
I own a 2015 Mazda 3 and paid for an extended +2 year engine and transmission warranty. At only 69,000 km, and 9,800 km after the last service, a fault was detected in the torque converter. This issue was identified at İzmir Mazda Tırak Automotive. Since I couldn’t stay in İzmir, I contacted Istanbu...
I paid ₺140,000 to Mazda Haldız authorized service for repairs, but my experience has been nothing short of regretful. Before the holiday, they returned my car with incomplete repairs, assuring me it would be fully fixed after the holiday. However, when I brought the car back, they informed me the s...
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