Mango accepted my order for a pair of boots. Everything seemed fine for days until September 17th, when my order was canceled due to a "stock shortage." Is a stock shortage my issue? No. Did they tell me the item was in stock when I bought it? No. So, what's the deal with the stock shortage? They can't simply say they ran out of product and leave it at that; instead, they use this as an excuse. I've been shopping from various brands for a long time, and even small businesses like Mango can provide me with excellent service. They could have told me right away if there was no stock, which I would have appreciated. This isn't the first time an order has gone wrong for this company, and I'm not going to stop here. I'm a fighter for what's right, and I'll share this complaint with my entire network, including social media. If your stock is gone, why did the page say "in stock" until I made the purchase? When items are out of stock, you can't even add them to your cart on other brands' websites.
I'm writing to express my frustration with my online shopping experience with Mango. I placed three separate orders on the Mango website yesterday, around 8.35 a.m. The orders were accepted and marked as ready for shipping. However, on 19.02.2023 at 1.05 a.m., I received an email stating that Mango ...
I'm upset about the last thing I bought from Mango's website. I eagerly waited for my product to come from the warehouse after getting a message that it was being packed up. But a week later, I got an email telling me that my order had been canceled and was no longer for sale. The fact that I receiv...
The product was already being made ready, leaving the warehouse, and being sent out. Surprisingly, I got an email that said I couldn't go, but it didn't say why. I don't know why Mango would sell something they can't deliver and still get paid for it. I want Mango to get my item to me as soon as pos...
On November 24, 2025, I placed an order on Mango’s online shopping site. The products in my order continued to appear as available for purchase on the website even after I had bought them. However, on the exact day the discount campaign ended, I was informed that two of the products in my order were...
I placed an order with Mango on November 2, 2024, and it was delivered on November 6. However, I received a completely different item intended for another customer. When I contacted Mango customer service, they apologized but informed me that the size 38 boots I ordered are now out of stock online. ...
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