Mango Online Order Error

September 21, 2023 1:23 PM65

Mango accepted my order for a pair of boots. Everything seemed fine for days until September 17th, when my order was canceled due to a "stock shortage." Is a stock shortage my issue? No. Did they tell me the item was in stock when I bought it? No. So, what's the deal with the stock shortage? They can't simply say they ran out of product and leave it at that; instead, they use this as an excuse. I've been shopping from various brands for a long time, and even small businesses like Mango can provide me with excellent service. They could have told me right away if there was no stock, which I would have appreciated. This isn't the first time an order has gone wrong for this company, and I'm not going to stop here. I'm a fighter for what's right, and I'll share this complaint with my entire network, including social media. If your stock is gone, why did the page say "in stock" until I made the purchase? When items are out of stock, you can't even add them to your cart on other brands' websites.

Comments

Similar Complaints

1

Mango Canceled My Discounted Items Even Though They Appeared Available

December 2, 2025 7:35 PM44

On November 24, 2025, I placed an order on Mango’s online shopping site. The products in my order continued to appear as...

Mango Sent the Wrong Order, My Item Is Now Out of Stock

November 6, 2024 3:42 PM29

I placed an order with Mango on November 2, 2024, and it was delivered on November 6. However, I received a completely d...

Mango Canceled My Paid Order During Shipping Without Informing Me

December 6, 2024 5:41 PM24

I ordered a product from Mango and paid for it, but it was unexpectedly canceled during shipping without any notice befo...

Mango Black Friday Blunder: Order Canceled After Payment

November 21, 2023 7:31 AM62

Hello, as someone who snagged items from the Black Friday campaign quickly, I was shocked to learn last night that the p...