I ordered these boots online on April 24, 2023, but it's been like 20 business days and they still haven't shown up. What's up with that? There's like no info or update on the app. When I called customer service, the representative informed me that the boots are stuck at customs and offered to initiate a cancellation and refund process immediately. While I have the option to cancel, it is frustrating that my money has been held for a month while waiting for the boots. If I had known that I would be subjected to such a delay, I would have chosen a different brand of boots from other promotions and utilized my funds there. Dude, when something like this happens, you'd expect them to say sorry and try to make it right instead of telling you that you can't start the refund process through the app. Order number: DJJ1UH.
Mango accepted my order for a pair of boots. Everything seemed fine for days until September 17th, when my order was canceled due to a "stock shortage." Is a stock shortage my issue? No. Did they tell me the item was in stock when I bought it? No. So, what's the deal with the stock shortage? They ca...
I placed an order with Mango on November 2, 2024, and it was delivered on November 6. However, I received a completely different item intended for another customer. When I contacted Mango customer service, they apologized but informed me that the size 38 boots I ordered are now out of stock online. ...
I bought some sports sneakers on sale from Mango on November 21, 2023. It's been nearly a month, but my shoes still haven't shown up. When I called customer support, they told me that the product was sent from the warehouse, but because of problems with the delivery service, my package got lost. The...
On November 29, 2024, I placed an order on Mango’s website for two pairs of pants and a jacket. The order was confirmed, and the payment was charged to my card. However, nearly a month passed, and my order was not delivered. On December 18, 2024, I received an email stating that my order was cancele...
I used the Mango app to buy something on November 19, 2023. The order number is DT3M46. Mango had to cancel one product because there weren't enough items available. I had to wait for my delivery, but they didn't refund the canceled item until December 1, 2023. I finally got my refund for the item t...
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