I ordered these boots online on April 24, 2023, but it's been like 20 business days and they still haven't shown up. What's up with that? There's like no info or update on the app. When I called customer service, the representative informed me that the boots are stuck at customs and offered to initiate a cancellation and refund process immediately. While I have the option to cancel, it is frustrating that my money has been held for a month while waiting for the boots. If I had known that I would be subjected to such a delay, I would have chosen a different brand of boots from other promotions and utilized my funds there. Dude, when something like this happens, you'd expect them to say sorry and try to make it right instead of telling you that you can't start the refund process through the app. Order number: DJJ1UH.
I still haven't received the order number DHZ81I that I made from Mango on March 16, 2023. I made the purchase through the app. I sent 2 e-mails and talked to the customer representative 2 times, but there is no clear answer even though I have reached them, they keep saying what I know, neither the ...
On January 6, 2023, I ordered a pair of boots from Mango's website. The date is now March 7, 2023, and I have yet to receive my order. According to the "Orders" section of the website, the item has been shipped. However, when I contacted customer service, they informed me that the package had entere...
Mango accepted my order for a pair of boots. Everything seemed fine for days until September 17th, when my order was canceled due to a "stock shortage." Is a stock shortage my issue? No. Did they tell me the item was in stock when I bought it? No. So, what's the deal with the stock shortage? They ca...
I placed an order with Mango on November 2, 2024, and it was delivered on November 6. However, I received a completely different item intended for another customer. When I contacted Mango customer service, they apologized but informed me that the size 38 boots I ordered are now out of stock online. ...
I bought some sports sneakers on sale from Mango on November 21, 2023. It's been nearly a month, but my shoes still haven't shown up. When I called customer support, they told me that the product was sent from the warehouse, but because of problems with the delivery service, my package got lost. The...
Comments