Mango Sports Sneakers on Sale Have Delivery Issues

135

I bought some sports sneakers on sale from Mango on November 21, 2023. It's been nearly a month, but my shoes still haven't shown up. When I called customer support, they told me that the product was sent from the warehouse, but because of problems with the delivery service, my package got lost. They said that if they find the item and send it, I should receive it in 10 days. But when I called the delivery service, they told me they didn't have any information about that delivery and that they process incoming items right away. Can you please help me out and fix this problem? It's causing me a lot of inconvenience. Also, why should I go back to paying the regular price of 1700 ₺ for the same item after I already paid for it at a discounted price? Why bother giving discounts if there's a problem like that? I'm not happy with this.

Comments

Similar Complaints

Mango Says My Order Was Delivered But Store Can’t Find the Item

20

On October 9, I ordered a pair of shoes (code: 17024118) from Mango’s online store, choosing delivery to the Cevahir Mal...

Mango Shipped the Wrong Item - Exchange Problems

74

I got a product from Mango's website on November 27, 2023, but it was the wrong one. I gave it back the same way. But I'...

Mango Delivery Taking Too Long – No Update From Customer Service

69

I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purch...

Mango Order Delayed Or Won't Arrive, I Don't Know...

216

I placed an order (Order No: DTI6V7) from Mango on 21.11.2023. Before long, a cargo tracking number was entered as if it...

Order Receipt Problems with Mango

179

I placed an order for two items through the Mango app on November 11, 2023. I chose the option for in-store delivery. On...