Zeynep is satisfied with the result
Resolved
Madame Coco Sent Broken Items – Poor Packaging & No Support
Zeynep
February 13, 2025 1:11 am
66"Thank you, I was called by customer service, I was informed, my problem was solved."
Begüm is satisfied with the result
Resolved
Broken Items in Madame Coco Order – Requesting Replacement or Refund
Begüm
October 23, 2024 3:26 pm
166
Begüm's Thank You Message
“My refund has been processed, thank you.”
I placed an order on Madame Coco’s online store on October 19, 2024, and received the items on October 23. Unfortunately, some items arrived broken. When I contacted customer service, they told me to go to the PTT to return the damaged products.
If I wanted to go out for these items, I would have bought them in-store. I’m attaching photos of the broken products below. Please arrange for a prompt replacement or process a refund without requiring me to handle the return physically. Thank you.
Begüm
November 02, 2024 11:23 pm
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Büşra is completely dissatisfied with the result
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